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Popular articles
How booking requests work
Send a request with your dates and pet details — free, with no charge until a host approves.
Read moreHow we verify hosts & sitters
Identity and background checks before anyone goes live, plus a safety score on every listing.
Read moreWhen you're charged
Never just to ask. Full price and fees are shown upfront before you ever confirm.
Read moreBecoming a host or sitter
Create a host account, complete your profile and go live once you pass verification.
Read moreStill need to get in touch?
Tell us what is going on and we will route you to the right place. Trust and safety issues are prioritised and investigated within 24 hours.