01
Request first.
Send a request before anything is paid. You can message the host and declining is always free.
No charge to request
Trust built into every booking.
PawHostly helps pet parents, hosts and sitters book with more confidence.
PawHostly Verified in action
A safer path for every booking
- Request
- Host approval
- Secure checkout
- Confirmed booking
How a booking works
Follow a booking, step by step.
Watch it play through, or tap any step. Every booking runs the same safe path — request first, pay only after a host approves.
Auto-playing · tap to pause
Request sent
You send a request
Pick a host, sitter or space, add a short care note and send. Nothing is charged — you’re only asking. You can message before committing.
No charge before a host approves
Trust, before every booking.
Request first. Pay after approval. Keep details private until the booking is confirmed.
02
Pay after approval.
Checkout starts only when the host accepts your request — never before.
No charge before approval
03
Private until confirmed.
Exact addresses stay hidden until a host approves and the booking is confirmed.
Address visible after approval
Support when something needs attention.
Get help with questions, changes or booking issues — fast, before they become problems. Every report is reviewed within 24 hours.
Help center
FAQs, guides and how request-first booking works, step by step.
Browse helpReport a concern
Flag a problem with a booking, host, sitter or message — we review every report.
Report an issueCancellation & refunds
How cancellations and refunds work before and after a host accepts your request.
See the policyIdentity-checked hosts
Encrypted, secure checkout
No charge before a host approves
Reports reviewed within 24h
Care you can trust.From request to checkout.
Send a request first. Pay securely after approval.
Verified profiles
Request-first bookings
Secure payments
Confirmed bookings